Education Host provides IT support for education and businesses that focus on education. Our IT support packages give complete peace of mind, managing your IT support function so that you can focus on providing services.
Education Host is a managed services provider, providing cloud-based services and IT support to clients all over the world. Having supported over 15,000 students in 94 countries with their studies, and universities, colleges, and schools with hosted cloud solutions. We are a global partner, based in the UK, ready to support your IT support needs.
Initial Meet and Greet
The Education Host IT support process involves an initial meeting to ensure that we can align services that match your objectives and needs.
Our specialist consultants listen to the needs of your organisation and will suggest the most appropriate support package to meet your needs.
Managed IT Support for Education
Education Host provides a hybrid both on-site and remote support – depending on your organisations needs.
- On-site Engineers
- Helpdesk and on-site support
- Procurement: We order end-user devices and deliver them configured for your systems
- DNS / Website Hosting
- Domain Name Renewals
- Managed Print
- Hardware as a Service (HaaS)
- Crisis Response
- Hardware & Software Procurement
IT Consulting & Project Management
Our trained consultants are able to support you with consultancy in a number of areas.
- Software Licensing
- IT Strategic Planning
- Strategy & planning including budgeting for future IT needs
- Planning your IT Budget
- Project Planning
- Project management: major or mini projects from Prince 2 to Agile
- Leadership mentoring to develop your IT managers & enhance directors’ communications with C-suite
- Staff training including reviews of your current skills gaps
- Supplier support managing third parties on your behalf
- Business Continuity Planning
- Disaster Recovery Planning
Simple and Transparent pricing
We have 3 distinct support plans that you can choose from to suit your organisation’s needs.
Essentials (09.00 - 17.00)- ____
- £35.00/mo
- per device per month
- SERVICE DESK (8:00 - 5:00)
- Unlimited Remote Support (Business Hours)
- Client Portal
Professional (24/5)- ____
- £45.00/mo
- per device per month
- SERVICE DESK (24/5 - SLA BUSINESS HOURS)
- Unlimited Remote Support 24/5
- Client Portal
- Internal Account Manager
- Backup Monitoring
- Subscription Management & Documentation
- Basic IT Security Management
- IT Audit & Health Check
Advanced (24/7)- ____
- £70.00/mo
- per device per month
- SERVICE DESK (24/7 - SLA 24/5)
- Unlimited Remote Support 24/5
- Up to 5 days a year on site
- Client Portal
- Internal Account Manager
- Backup Monitoring
- Subscription Management & Documentation
- Basic IT Security Management
- IT Audit & Health Check